Payment Protection

Funds are held securely until the transaction is completed successfully, preventing chargeback fraud.

Dispute Resolution

Neutral third-party assistance if the buyer claims the gift card is invalid or has issues.

Verification Services

Many platforms verify gift card balances and validity before finalizing transactions.

What types of issues does buyer protection cover?

Buyer protection typically covers: undelivered gift cards, cards with incorrect balances, expired cards sold as valid, and fraudulent transactions. It usually doesn’t cover buyer’s remorse or changes of mind.

How long does buyer protection last?

Protection periods vary by platform but typically range from 30 to 180 days from the date of purchase. PayPal, for example, offers 180 days of protection for most transactions.

What proof do I need if a dispute arises?

Keep records of: the original gift card receipt, card number (with PIN covered), current balance verification, all communication with the buyer, and screenshots of the listing and transaction details.

Overpayment Scams

Buyer sends more than agreed and asks for a refund of the difference before the original payment clears.

Fake Payment Confirmations

Scammers send fake payment receipts or emails pretending to be from payment processors.

Off-Platform Requests

Buyers asking to complete the transaction outside the protected platform to avoid fees.